Shipping policy
At Accorie.shop, we aim to process and deliver your orders safely and on time. Please read the following Shipping Policy before placing an order.
1. Order Processing
Orders are normally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may vary during sales, promotions, holidays, or periods of high order volume.
2. Shipping & Delivery
Once your order has been dispatched, it will be handed over to our delivery partner.
Estimated delivery time may vary depending on your location and courier service.
Delivery time can be affected by:
Courier delays
Weather conditions
Public holidays
Incorrect or incomplete delivery information
Unforeseen circumstances
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Shipping charges may vary depending on the delivery location, order size, weight, or courier service.
4. Tracking Information
Where tracking is available, customers may receive tracking details after their order has been dispatched.
Customers can use the provided tracking information to monitor their shipment.
5. Incorrect Address
Customers are responsible for providing accurate and complete delivery information.
Accorie.shop will not be responsible for delays, failed deliveries, or additional delivery charges caused by an incorrect or incomplete address provided by the customer.
6. Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact us so that we can coordinate with the delivery partner and investigate the shipment.
Delivery delays caused by circumstances outside our reasonable control may not be considered a failure of service.
7. Damaged Packages
If your package arrives visibly damaged, please take clear photographs or videos of the package before opening it, if possible.
If the product inside is damaged, contact us within 48 hours of delivery with your order number and supporting photos/videos.
8. Delivery Confirmation
An order may be considered delivered once the courier confirms delivery to the address provided by the customer.
If you believe your order was marked as delivered but was not received, please contact us as soon as possible.
9. Contact Us
For questions regarding shipping or delivery, please contact:
Accorie.shop
📧 Email: easyget845@gmail.com
📱 WhatsApp: 8592060779
📸 Instagram: Accorie.shop